Review chapter 9 : organizational agility

ORGANIZATIONAL AGILITY 

THE RESPONSIVE ORGANIZATION 

• Mechanistic Organization 

is a form of organization that seeks to maximize internal efficiency.

• Organic Structure 

is an organizational from that emphasize flexibility.

STRATEGY AND ORGANIZATIONAL AGILITY

• Organizing Around Core Capabilities 

a core competence gives value to customers, makes the company's products different from and better than those of competitors, and can be used in creating new products.

• Strategic Alliances 

is a formal relationship created with the purpose of joint pursuit of mutual goals

• The Learning Organization 

is an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect and insights.

• The High involvement Organization 

top management ensure that there is a consensus about the direction in which the business heading.

ORGANIZATIONAL SIZE AND AGILITY

• The Case for Big  

Size creates scale economics, that is, lower costs per unit of production. and size can offer specific advantages such as lower operating costs, greater purchasing power, and easier access to capital.

• The Case for Small  

Smaller companies can move fast, provide quality goods and service to targeted market niches, and inspire greater involvement from their people.

• Being Big and Small

small is beautiful for unleashing energy and speed. But in buying and selling, sizes offers market power. The challenge then is to be both big and small to capitalize on advantages of each. 

CUSTOMERS AND THE RESPONSIVE ORGANIZATION 

• Customer Relationship Management a multifaceted ;process focusing on creating two way exchanges with customers to foster intimate knowledge of their need, wants, and buying patterns.
• Total Quality and Six Sigma an integrative approach to management that supports the attainment of customers  satisfaction through a wide variety of tools and techniques the result in high quality goods and service a method of systematically analyzing work processes to identify and eliminate virtually all cause of defects.
• ISO 9001 is a series of quality standards developed by a committee working under the international for standardization to improve total quality in all business for the benefit of the producers and consumers.
• Re-engineering often requires a fundamental change in the way the parts of the organization work together. 

TECHNOLOGY AND ORGANIZATIONAL AGILITY 

• Types of Technology Configurations  

Small Batch, Large Batch, Continuous Process.

• Organizing for Flexible Manufacturing  

Computer Integrated Manufacturing, Flexible Factories, Lean Manufacturing.

ORGANIZING FOR SPEED : TIME BASED COMPETITION 

• Logistics  

The movement of the right goods in the right amount to the right place at the right time.

• Just in Time 

A system that calls for sub assemblies and components to be manufactured in very small lots and delivered to the next stage of the production process just as they are needed.

• Concurrent Engineering

A design approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high quality products that meet customer's needs.